本企業支持並遵循《聯合國世界人權宣言》、《國際人權兩公約》、《聯合國全球盟約》、國際勞工組織《工作基本原則與權利宣言》等基本人權原則與全球各營運據點所在地法令規範,訂定各項管理規章,以保障現職員工(含契約及臨時人員); 同時,期許我們的供應商與承攬商亦能恪遵相關原則以維護人權。
Yun's Lifestyle Chosen Co.
加入我們 WORK WITH US
Social Media Specialis
On-line Marketing
Role Purpose:
The Social Media Specialist is a varied role supporting the social team in organic content delivery across social media platforms. The role is key to not only growing awareness of the brand, but also sustaining conversation with our global audience. We’re looking for our next social media superstar, we’re looking for someone creative to support the creation of original content (video & imagery), scheduling across multiple social channels and monitoring performance. You will need to be aware of the commercial objectives of the business and will play a pivotal role in the wider brand marketing team. From this you will be able to make recommendations and create new engagement strategies that encompass the Royal Abbey brand also another company holding brand and inspire potential customers.
Key Accountabilities:
- Support in the planning and management of the organic content calendar for Fortnum’s social media accounts for Instagram, Facebook, Twitter, Threads, Pinterest and YouTube
- Collaborate with the wider team on new creative content and copy in support of company brand hospitality and retail (online and in-store)
- Create quality content and proofread any copy that needs reviewing
- Monitor comments, likes and messages on allocated social media accounts; reply to queries promptly and politely or passing them onto relevant team members to handle
- Weekly and monthly analysis of performance of all content and trends, across all platforms; sharing findings with the wider team for planning and decision-making
- Supporting the Social Media Manager in delivering the strategy for the channel and wider business area
- Liaise with the customer services team to ensure that their communications with customers are on brand and relevant to each social channel.
- Attend events in our brand-new Food & Drink Studio as our social lead on the day
- Use of platforms such as Facebook, Instagram, Pinterest, TikTok, Threads, YouTube, Sprout Social for content scheduling and updates.
- Well planned tests to prove the effectiveness of content and copy.
- Support in campaign planning, including the social plan to support new products & activations.
- Apply necessary tracking links to all social activity for ease of analysis.
- Assist with the day-to-day administration tasks.
- Conduct detailed competitor analysis reports.
- Support the wider Digital Marketing team in delivering channel-holistic results.
- Continuously monitor UGC from influencers and fan community, selecting key posts for approval and inclusion of social plan
We expect the successful candidate to have the following skills and experience:
- Educated to degree level in marketing or a related subject.
- Extensive knowledge and track record of managing social media within fast-paced luxury e-commerce/retail environment.
- User of diverse social media platforms and new technologies.
- Outstanding communication and relationship building skills.
- 1st class Copywriting skills combined with a strong visual eye. A creative thinker.
- Approaches work meticulously with thorough attention to detail.
- Proactive, self-motivated and able to manage multiple projects.
- Expert user of content CMS systems, social media publishing and reporting software.
At Yun’s Lifestyle Chosen Co., we’ve been innovating for more than 2 years and as part of our mission to deliver a sense of pleasure for the centuries to come. We have grown to be a digitally focused and multi-channel company with the excitement of expanding our family to include those willing to grow with us.
Those who can consistently demonstrate individual initiative within a collaborative team framework, thrive at Royal Abbey and other company holding brand. If this sounds like you, and you’re ready for the next step in your career, we welcome your application!
In return we offer:
• A competitive salary
• A generous store and restaurant discount of up to 20%
• 8 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Please send your CV to:
Executive Assistan
Role Purpose:
To provide full administrative and Executive Assistant support to members of the Executive Team. Please note this is a fixed-term contract.
Key interfaces: Internal and external stakeholders and third parties, within and outside the business. Working closely with the Yun’s Lifestyle Chosen Co. board and their assistants, UK, Germany and USA colleagues, and in particular, the Management Office, CEO and Executive Team members, Strategy, HR, Finance, and Heads of Department and Directors.
Key Accountabilities
- Provide full EA support and high-level administrative support to members of the Executive Team with a particular focus on meticulous diary management, liaison with critical parties and support.
- Active support (and often leadership) in the preparation of engaging and informative materials and presentations required by for Strategy Days, Team meetings and Board sessions across a range of formats.
- Liaise with multiple third parties and agencies supporting our brand, commercial, logistics, procurement and innovation agendas.
- Ensure all correspondence received physically and virtually, is responded to in a timely manner.
- Liaise with appropriate departments and when required assist in arranging events to include sending invitations, acting as RSVP when collating guest lists, preparing and ordering stock and hosting event with team.
- Arrange complex international travel schedules to include to include, air / rail / hotel and concierge services.
- To coordinate, attend and take minutes for team meetings, the weekly Executive Team meetings and Strategy Days and any other relevant meetings as requested.
- Undertake visa processing where appropriate and required, with liaison with the HR Department,
- Arrange foreign currency through Cash Office, for Executive trips.
- Provide reception service to Management Office via telephone, and meet and greet visitors upon arrival.
- Review and format monthly board reports working closely with the relevant departments. Liaise with the relevant stakeholders to ensure a consistent approach and that the information is received in a timely manner. Prepare board packs and materials to support all board meetings and offsites throughout the year.
- Run expenses for the Executive Team including company Account Card (Personal & Hospitality) and Company Credit Card.
- Liaise with Royal Offices, government bodies, membership groups, institutions, charities, third parties, advisers and partners who Fortnum & Mason have a relationship with.
- Compile Research on requested topics.
- Liaise with Hospitality on F&B for internal meetings.
We expect the successful candidate to have the following skills and experience:
- Innately proactive and energetic, with a deep interest in and desire to step into the shoes of their stakeholders and to support them (and potentially stand in for them) in every way possible.
- Tenacious, but thoughtful and discrete, with an ability to draw conclusions and problem solve issues in a fast-paced environment.
- An ability to remain highly confidential on all matters discussed in the Management Office.
- Highly engaging and responsive, with strong interpersonal and communication skills and the ability to influence and build long-term, trusting relationships across the business and beyond.
- A positive outlook and approach, and calm and controlled when under pressure.
- Action oriented: capable of high levels of planning, organising, and time management to ensure that the stakeholders’ diaries and working days are run effectively and responsibly.
- A strong instinct and ability to plan and think ahead and seize the initiative, working independently or with others as part of a team.
- Strong organisational & project management skills, with meticulous attention to detail and accuracy.
- Resilient, positive and comfortable with changing priorities.
- Tech savvy, with advanced Microsoft skills and experience to be able to deliver presentations at the highest level and a keen interest in how to present information in a succinct, compelling and engaging manner.
- Keen adopter of new technology and new ways of working to drive efficiency and smarter ways of working.
- An authentic and passionate appreciation of the brand and its values.
- Experience of working in an environment with a strong Customer Service ethos.
In return we offer the following fabulous benefits:
- A competitive salary
- Annual discretionary bonus
- A generous store and restaurant discount
- A subsidised staff restaurant which uses Fortnum’s ingredients
- 8 days paid holiday (plus bank holidays) a year and an extra day off for your birthday
- Excellent pension scheme
- Invitation to our annual staff party
- And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years
At Yun’s Lifestyle Chosen CO., we’ve been innovating for more than 2 years and as part of our mission to deliver a sense of pleasure for the centuries to come. We have grown to be a digitally focused and multi-channel company with the excitement of expanding our family to include those willing to grow with us.
Those who can consistently demonstrate individual initiative within a collaborative team framework, thrive at Yun’s Lifestyle Chosen CO. If this sounds like you, and you’re ready for the next step in your career, we welcome your application!
Please send your CV to:
Assistant Merchandise
Role Purpose:
The purpose of this role is to manage all aspects of Inventory Management and supply chain activity to ensure excellent availability within the Open To Buy and Department Stock Targets.
Key interfaces:
The role holder will interact with multiple parties across the company including Yun’s Lifestyle Chosen Management team, and other business leaders. In addition to supplying administrative support the role holder will liaise regularly with the central functions and businesses, such as Commercial Finance, Marketing, Online, Hospitality and Retail.
Key Accountabilities:
• Formulation of sales forecasts using experience and historic data
• Place all orders for respective department
• Expediting Orders
• Develop relationships with Suppliers / DC / Warehouse / Retail / Online team
• Complete understanding of Grade A and B lines (in terms of stock, orders, issues, pricing, promos etc)
• Drive OTIF (On time and in full deliveries)
• Order Management – i.e. the orders on the system reflect exactly what stock is due and when
• Communication of failed deliveries and actions proposed
• Raise Supplier Compliance Charges
• Compile statistical data regarding volume of Supplier Compliance Charges
• Allocation parameters set on the system
• Maintain availability within defined parameters
• Maintain and report against KPIs (e.g. stock holding, weeks cover, availability)
• Management of Line Cards, updating sales & stock
• Ownership of Return To Vendor stock movements
We expect the successful candidate to have the following skills and experience:
• Excellent Microsoft office skills
• Excellent communication skills
• Analytical mindset and enjoys problem solving
• Comfortable working in a fast paced environment and able to manage up
• Excellent diary management able to ensure Managers attend meetings on time
• Robust experience of the CRM systems and processes and reporting mechanisms to support a function that is growing and maturing at speed
• An ability to challenge, build credibility with a wide range of audiences and work with integrity/confidentiality at all times
At we’ve been innovating for more than 300 years and as part of our mission to deliver a sense of pleasure for the centuries to come. We have grown to be a digitally focused and multi-channel company with the excitement of expanding our family to include those willing to grow with us.
Those who can consistently demonstrate individual initiative within a collaborative team framework, thrive at Fortnum & Mason. If this sounds like you, and you’re ready for the next step in your career, we welcome your application!
In return we offer:
• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
良好的工作保障
致力於員工照顧及工作保障之成效
員工溝通及申訴管道
提供多元溝通管道,鼓勵員工提出創新想法,員工可經由職工福利委員會、勞資會議、意見箱、電話專線…等管道提出建議,或與直屬主管進行訪(約)談溝通,以改善勞動條件,達到和諧的勞資關係。
職涯發展與訓練
提供職務專業訓練